Helios 500 AMD Ryzen (8 core) Laptop, Error "Radeon Software and Driver Version do not match"

Poor_Bear
Poor_Bear Member Posts: 23 Troubleshooter
edited November 2023 in 2020 Archives
I have the radeon software adrenaline 20.2 which was released earlier this month. Each time, I download the software, go through restart process and everything works fine after.

Out of the blue, couple days or weeks, it goes back and I have to re download it again. My screen will stutter during certain videos, especially facebook feed. Youtube videos are fine for a little then it starts doing the same. I don't know what is happening but I know that every time i reinstall the software, it goes back to working fine for a little. 

I'm so frustrated because I literally spent $150 to ship it in a couple weeks ago due to my graphics card reporting errors and they sent it back like this. If this goes on for much longer I cannot say that I will be purchasing Acer again. 

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