xb271HK doesn’t show anything anymore

EvroHQ
EvroHQ Member Posts: 7

Tinkerer

edited February 14 in 2020 Archives
since yesterday I have a big problem with my screen xb271HK, while I was playing rocket league, I heard in my headphones the sound when we connect a usb then got black screen, I’ve juste the little blue led of the screen which stays on, I have disconnect all my usb , change the displayport cable of the screen, but still the same problem, the screen does not display anything anymore

Thanks in advance for your response





Answers

  • EvroHQ
    EvroHQ Member Posts: 7

    Tinkerer

    The blue led of the screen is still on even when the pc is turned off
  • EvroHQ
    EvroHQ Member Posts: 7

    Tinkerer

    Please can someone help ?
  • EvroHQ
    EvroHQ Member Posts: 7

    Tinkerer

    Ok I’ll never buy an acer again, I just brought the asus PG279Q
  • Karp-Acer_Retired
    Karp-Acer_Retired Member Posts: 2,599 Guru
    If your monitor is not displaying properly, there are a few things you should check to help determine the exact cause of the issue. Some video problems may originate with the video card, video driver, or an incorrect display setting. If the basic troubleshooting steps below do not resolve the issue, please contact our customer service.


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  • EvroHQ
    EvroHQ Member Posts: 7

    Tinkerer

    i've buy the Asus PG279Q, i'l never buy an Acer again.