My A315-51-39GU will not power on

Bobsc
Bobsc Member Posts: 1 New User
edited October 2023 in 2020 Archives
Hi there - my laptop won't power on.  When the power cable is inserted the battery light is orange and then goes to blue.  There are no other indicators lit.

I have tried removing the battery, pressing the reset hole at the back of the laptop.  I have held the power button down for 10, 15, 20, 30 & 60 seconds with and without the battery in situ but still get no response from the laptop.

The screen remains blank so I can't check the bios or battery status, the laptop is just dead.

Any help would be much appreciated.