swift 5 (Model: SF514-52T ) fingerprint sensor not working properly.

sunay
sunay Member Posts: 1 New User
edited November 2023 in 2020 Archives
swift 5 (Model: SF514-52T ) fingerprint sensor works only once in 5 to 7 attempts. Can Acer representative share the proper driver link or fix.

Answers

  • billsey
    billsey ACE Posts: 34,313 Trailblazer
    This is a community support board, so you're unlikely to get an Acer representative to respond. The drivers should be on the support site. There have been a couple of instances in the last few Windows 10 releases when MS has broken the fingerprint sensors, then fixed them again with a newer update. Check in Device Manager to see if there is any issues shown under Biometric devices.
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