My laptop won't start up, black screen

gabegothy
gabegothy Member Posts: 1 New User
edited October 2023 in 2020 Archives
Hy everyone. I got myself a nice Acer Aspire A715 72g laptop. It had couple problems, shut down during game play, one time hardly wanted to turn on, black screen (but the LCD was on). Recently I upgraded it with a 16 gb ram module, (previously 2x4GB Ddr4). Had a service install it, and when I got home, the laptop won't turn on,even with the old rams and changed back. Charging is fine, no monitor issue, keyboard lights up, but besides that, nothing happens, just the laptop getting hotter. What can I do?
(tried changing slots, resetting the battery, long pressing on button) 
Thanks in advance 

Best Answer

  • GAMING6698
    GAMING6698 ACE Posts: 7,805 Pathfinder
    edited March 2020 Answer ✓
    gabegothy said:
    Hy everyone. I got myself a nice Acer Aspire A715 72g laptop. It had couple problems, shut down during game play, one time hardly wanted to turn on, black screen (but the LCD was on). Recently I upgraded it with a 16 gb ram module, (previously 2x4GB Ddr4). Had a service install it, and when I got home, the laptop won't turn on,even with the old rams and changed back. Charging is fine, no monitor issue, keyboard lights up, but besides that, nothing happens, just the laptop getting hotter. What can I do?
    (tried changing slots, resetting the battery, long pressing on button) 
    Thanks in advance 
    You should check YOUR laptop in acer centre that is it working or not.
    Try to eject both rams and put again. If this didn't help you go to near service centre and tell your all issue.

    Click yes if i answered your question 
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566

Answers

  • GAMING6698
    GAMING6698 ACE Posts: 7,805 Pathfinder
    edited March 2020 Answer ✓
    gabegothy said:
    Hy everyone. I got myself a nice Acer Aspire A715 72g laptop. It had couple problems, shut down during game play, one time hardly wanted to turn on, black screen (but the LCD was on). Recently I upgraded it with a 16 gb ram module, (previously 2x4GB Ddr4). Had a service install it, and when I got home, the laptop won't turn on,even with the old rams and changed back. Charging is fine, no monitor issue, keyboard lights up, but besides that, nothing happens, just the laptop getting hotter. What can I do?
    (tried changing slots, resetting the battery, long pressing on button) 
    Thanks in advance 
    You should check YOUR laptop in acer centre that is it working or not.
    Try to eject both rams and put again. If this didn't help you go to near service centre and tell your all issue.

    Click yes if i answered your question 
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566