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Chrome book won’t turn on

Bethanymarsh19Bethanymarsh19 Member Posts: 2 New User
So my brand new Acer spin 15.6 won’t turn on the charging light won’t come on but the power light is orange but the screen still won’t come on and I’ve tried resetting it and everything

FAQ & Answers

  • ShannonDabShannonDab Member Posts: 1 New User
    Same problem.... Brand new out of the box. Did you get resolution? Acer Support is closed. 
  • Bethanymarsh19Bethanymarsh19 Member Posts: 2 New User
    No I did not 
  • billseybillsey ACE Posts: 8,793 Trailblazer
    Try a forced power off, press and hold the power button for 30 seconds, release the button then try and turn on normally. If it's stuck in a sleep mode that usually gets it. Failing that, what model of Chromebook do you have? There have been several different version...
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • CastonTCastonT Member Posts: 1 New User
    Brand new here too. No power light showing and will not turn on. Right out of box 
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