Examples: Monday, today, last week, Mar 26, 3/26/04

brand new Helios 300 - no option to use Wifi

goblingravygoblingravy Member Posts: 2 New User
I got this laptop ~2 days ago. It was working fine until a few hours ago (including accessing the internet via wifi). I think I may have deleted something important while getting rid of bloatware but I'm not sure. The laptop currently has no driver for any network connection except ethernet (I checked for hidden ones). I did a clean reset, deleted all the files and everything, and the problem persisted. Maybe related: after one of many resets, the brightness controls appear to be gone. Any help is appreciated.

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  • GAMING6698GAMING6698 Member Posts: 692 Seasoned Specialist
    I got this laptop ~2 days ago. It was working fine until a few hours ago (including accessing the internet via wifi). I think I may have deleted something important while getting rid of bloatware but I'm not sure. The laptop currently has no driver for any network connection except ethernet (I checked for hidden ones). I did a clean reset, deleted all the files and everything, and the problem persisted. Maybe related: after one of many resets, the brightness controls appear to be gone. Any help is appreciated.
    Model no.? And which graphic card do you have?
  • goblingravygoblingravy Member Posts: 2 New User
    actually, i think I've solved it. Managed to get on my phone's personal hotspot somehow and downloaded the drivers I needed
  • GAMING6698GAMING6698 Member Posts: 692 Seasoned Specialist
    actually, i think I've solved it. Managed to get on my phone's personal hotspot somehow and downloaded the drivers I needed
    That's Great you solved your issue 
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