I got this laptop ~2 days ago. It was working fine until a few hours ago (including accessing the internet via wifi). I think I may have deleted something important while getting rid of bloatware but I'm not sure. The laptop currently has no driver for any network connection except ethernet (I checked for hidden ones). I did a clean reset, deleted all the files and everything, and the problem persisted. Maybe related: after one of many resets, the brightness controls appear to be gone. Any help is appreciated.