Examples: Monday, today, last week, Mar 26, 3/26/04

Screen fades to black when booting

HelsinkieHelsinkie Member Posts: 3 New User
As the title says, also can't use automatic repair, it all fades to black after the spinning dots, tried disabling safe boot and trier using a recovery drive. Model is AN515-52

FAQ & Answers

  • andylbandylb ACE Posts: 3,681 Pathfinder
    Your screen is working because you get the white dots. Will it boot to the BIOS menu, restart and repeatedly tap F2 on startup

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • HelsinkieHelsinkie Member Posts: 3 New User
    andylb said:
    Your screen is working because you get the white dots. Will it boot to the BIOS menu, restart and repeatedly tap F2 on startup
    Yes it boots to BIOS, I already tried different options. The problem is that the screen stays on after the spinning circles, but nothing is displayed
  • GAMING6698GAMING6698 Member Posts: 686 Seasoned Specialist
    Helsinkie said:
    andylb said:
    Your screen is working because you get the white dots. Will it boot to the BIOS menu, restart and repeatedly tap F2 on startup
    Yes it boots to BIOS, I already tried different options. The problem is that the screen stays on after the spinning circles, but nothing is displayed
    Go to safe 
    -turn on you laptop and keep pressing F8 till you reach in advance startup then go select Troubleshoot > Advanced options > Startup Settings > Restart. Once restarted, you'll see a list of options. Select F4 to start your PC in Safe Mode

    In safe mode go to start and search cmd and open as administrator then you have to type two commands one by one 

    First command - DISM.exe /Online /Cleanup-image /Restorehealth

    Second command -  sfc /scannow

    Restart you pc when both commands complete.
  • HelsinkieHelsinkie Member Posts: 3 New User
    Helsinkie said:
    andylb said:
    Your screen is working because you get the white dots. Will it boot to the BIOS menu, restart and repeatedly tap F2 on startup
    Yes it boots to BIOS, I already tried different options. The problem is that the screen stays on after the spinning circles, but nothing is displayed
    Go to safe 
    -turn on you laptop and keep pressing F8 till you reach in advance startup then go select Troubleshoot > Advanced options > Startup Settings > Restart. Once restarted, you'll see a list of options. Select F4 to start your PC in Safe Mode

    In safe mode go to start and search cmd and open as administrator then you have to type two commands one by one 

    First command - DISM.exe /Online /Cleanup-image /Restorehealth

    Second command -  sfc /scannow

    Restart you pc when both commands complete.
    I can't boot via F8, it just shows spinning dots.
  • GAMING6698GAMING6698 Member Posts: 686 Seasoned Specialist
    Helsinkie said:
    Helsinkie said:
    andylb said:
    Your screen is working because you get the white dots. Will it boot to the BIOS menu, restart and repeatedly tap F2 on startup
    Yes it boots to BIOS, I already tried different options. The problem is that the screen stays on after the spinning circles, but nothing is displayed
    Go to safe 
    -turn on you laptop and keep pressing F8 till you reach in advance startup then go select Troubleshoot > Advanced options > Startup Settings > Restart. Once restarted, you'll see a list of options. Select F4 to start your PC in Safe Mode

    In safe mode go to start and search cmd and open as administrator then you have to type two commands one by one 

    First command - DISM.exe /Online /Cleanup-image /Restorehealth

    Second command -  sfc /scannow

    Restart you pc when both commands complete.
    I can't boot via F8, it just shows spinning dots.
    Did you backup your recovery drive or window in USB?
Sign In or Register to comment.

Who's Online in this Category3

GAMING6698
GAMING6698
nathanardine
nathanardine
SLaguado
SLaguado

Join in, share your experience!

It looks like you're new here. If you want to get involved, click one of these buttons!

New Here?

So, what are the rules of this place? Check out our Acer Community User Agreement. Register to get all the benefits of being a member! Get social and introduce yourself in our Welcome Forum, or learn about our ACE Program and What's Happening at Acer.

Assistance by Acer


Drivers &
Manuals

Acer
Answers

Get Product Information
( only)

Acer Support
Videos