Touchpad Flaw?

Jeol1
Jeol1 Member Posts: 2 New User
Hi all. I purchased an Acer Swift 3 about a month ago and I'm noticing a small "issue".
The touchpad works fine but when I click on it, it seems to make 2 click noises.
The first click noise doesn't register as a click on-screen but when pressed harder, a second click plays and the click registers.
To anyone who has an Acer Swift 3, do you guys have the same problem?

Answers

  • brummyfan2
    brummyfan2 ACE Posts: 28,467 Trailblazer
    Hi,
    Could you please post the full model name of the laptop, like SF3xxx-xx.
  • Jeol1
    Jeol1 Member Posts: 2 New User
    Hi,
    Could you please post the full model name of the laptop, like SF3xxx-xx.

    SF314-41
  • billsey
    billsey ACE Posts: 34,206 Trailblazer
    I believe it is an artifact of there being three micro switches under the pad. One for the left button area, one for the right button area and one for the main part of the pad. You are either touching in the right place to get two switches to click or you are hearing both the click and release.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • S3RGED
    S3RGED Member Posts: 2 New User
    I'm having exactly the same issue on my swift 3. Sent laptop back to Acer for repair
  • S3RGED
    S3RGED Member Posts: 2 New User
    Got my laptop back from Acer, papers say that they replaced trackpad and keyboard, found a crack in the corner of trackpad and issue reappeared after week of use. Great service Acer!