K242HYL - Configuration box popping up

morthell
morthell Member Posts: 2 New User
edited February 22 in 2020 Archives
Hello,

From today on my K242HYL configuration box is popping up without me clicking the button. It dosen't metter if laptop via HDMI is connected or PC via DVI. It's very random, sometimes no box for 15 minutes, sometimes few times per one minute. How can I stop it? It is annoying... 

Answers

  • billsey
    billsey ACE Posts: 34,291 Trailblazer
    Anything physically going on with the buttons?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • morthell
    morthell Member Posts: 2 New User
    nope, i disassembled yesterday the monitor and buttons looks fine. After mounting it again to my stand it was all OK for about few hours. Today from the morning the issue reoccured. probably something happend with the buttons which is not visible for such newbie in electronics as me. Wonder if I am able to buy a spare part, as warranty already ended.