Spin 5 SP513-53N Acer Active Stylus not working

eve10jacob
eve10jacob Member Posts: 2 New User
edited November 2023 in 2020 Archives
Hi, 
My acer active stylus model is: NC.LDS11.015 (bought in Singapore, it came with the Spin 5).
On and off the stylus stops working, I can't draw or click anything with it every now and then. I've changed the batteries but it doesn't help. Also, having trouble changing the nib of the stylus, would that help? It got so short that I cant remove it by hand.
Hope you will be able to help soon.

Answers

  • What is the exact model of the pen?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
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  • eve10jacob
    eve10jacob Member Posts: 2 New User
    Hi, according to the instructions in the packaging that came with the Acer Active Stylus, I am supposed to replace the stylus manually. As I mentioned in the first message, the exact model of the stylus (I used the code above the barcode of the stylus) is NC.LDS11.015

    Hope you will be able to help.

  • Did this problem occur after any windows update? Did you check the link I sent?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • jas90
    jas90 Member Posts: 2 New User
    Hi, 
    My acer active stylus model is: NC.LDS11.015 (bought in Singapore, it came with the Spin 5).
    On and off the stylus stops working, I can't draw or click anything with it every now and then. I've changed the batteries but it doesn't help. Also, having trouble changing the nib of the stylus, would that help? It got so short that I cant remove it by hand.
    Hope you will be able to help soon.
    HI I have the same laptop and also acer active stylus model ASA-630. Any tutorial on how to pair the stylus and use it? Thanks