Aspire V 17 Nitro (VN7-793G) Webcam Not-working

Tried_and_trusted
Tried_and_trusted Member Posts: 3 New User
edited December 2023 in 2020 Archives
Good Day

As described above the webcam on my acer laptop does not work. 

I have gone into Device Manager and under camera the camera device is merely called "USB Boot" (This is not correct and should say something else). I have tried to update drivers from here, have rolled back drivers and have uninstalled and reinstalled it all from this view as well.

Furthermore my windows is up to date and has no other updates available. I then found the hardware ID of the camera under device manager and looked online for the relevant drivers, after installing this the issue still has not resolved itself. 

I then decided to go to the acer website and install all the drivers they had for my laptop, in the hopes that one or other would resolve the issue, but to no avail.After installing those I decided to take a look at installing a driver updater piece of software, I used this to 'install the missing driver' but this also did not work.

I have also checked that all driver folders are where they should be.

Please assist as I need my webcam for work purposes. 

Answers