Why won’t my Acer nitro 5 factory reset

Campbell18474
Campbell18474 Member Posts: 7 New User
My Acer nitro 5 laptop just has been running extremely slow almost to the point of unusable. So I wanted to factory reset and i successful started it but what about finishing it. It’s just been stuck on 70% for about 3 hours now and I don’t know what to do. Please help me!!!

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