Screen issues with Aspire S13 S5-371T

4N0N
4N0N Member Posts: 5 New User
edited November 2023 in 2020 Archives
Hi, new to the forum here. Recently, I have been getting issues when the screen flickers (not really sure if that is the term). The screen is split into 3 part, top (closer to webcam), mid and bottom. The bottom part is constantly flickering, as in it seems to move up and down and crosses over the previous row of pixels, if that makes sense. Sometimes, the mid part 'flickers' as well. I have tried uninstalling and reinstalling graphics, but it does not solve the problem. The issue persists even when the computer is at start-up. Any ways to solve this issue?

Answers

  • Is the problem visible in a video recording? When you move the screen up and down, does the screen stop flickering?
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  • 4N0N
    4N0N Member Posts: 5 New User
    Is the problem visible in a video recording? When you move the screen up and down, does the screen stop flickering?
    Sorry for the late reply...
    There's no problem with video recording, even when I share my screen on Zoom, other social media apps, etc, there is no visible issue. The flickering doesn't stop even when I move the screen. The situation seemed to have worsened recently, even the midparts are flickering now, as I will show in the image below... 
    The bottom and top of the screen seems to be converging in the centre.




  • Is your notebook under warranty? Have you already connected the edp cable to the motherboard and monitor?
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  • 4N0N
    4N0N Member Posts: 5 New User
    Is your notebook under warranty? Have you already connected the edp cable to the motherboard and monitor?
    It’s no longer warranty. I haven’t touched any of the laptop parts, other than sending it for repair in a computer shop a few months ago. It was working fine for about 3 months afterwards. I do not know how to open the laptop casing, so I can’t even connect the edp cable to the motherboard and monitor even if I wanted to.
  • 4N0N
    4N0N Member Posts: 5 New User
    Some updates: opened my computer case and checked the cables. There seemed to be nothing wrong, the edp cables are attached as they’re are supposed to be. Although, not sure of how well of a state they are in.

  • I would check if removing the edp cable would solve the problem. However, first disconnect the lithium battery.

    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • 4N0N
    4N0N Member Posts: 5 New User
    I would check if removing the edp cable would solve the problem. However, first disconnect the lithium battery.

    Hi, have removed it already... But when I try to reconnect them all again (in order to use for my work), the screen would not light up. Hope to solve this issue soon, need my laptop for work everyday.
  • billsey
    billsey ACE Posts: 31,454 Trailblazer
    I can't tell easily from the picture, but it looks like the EDP cable might be cocked to the side a bit? Looking at the black insulation it's not parallel to the connector.
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  • I had this impression @billsey. But it may also just be that the electrical tape is displaced.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          

               
      egydiocoelho Trailblazer
     
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  • LahiruJ
    LahiruJ Member Posts: 1 New User
    Hi,

    I had the same kind of issue with my laptop screen. Finally, laptop won't power on due to this issue.

    Solution :  When you plug out the EDP cable (the cable comes from laptop screen to motherboard), the laptop will power on. You can use external display, if you want to use the laptop. You can try by replacing a new EDP cable.

    Lahiru J Ekanayake
  • ARVY2020
    ARVY2020 Member Posts: 1 New User
    I have the same issue. 
  • billsey
    billsey ACE Posts: 31,454 Trailblazer
    @ARVY2020 rather than camping out on an old thread you should start your own, you'll get better results and you can mark it solved if it gets solved. Include your full model number, what specifically are you seeing and what have tried so far.
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