Predator Helios 300 ( PH315-52) black screen after BIOS Update

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Answers

  • matty93
    matty93 Member Posts: 12

    Tinkerer

    I think you should send it to the Acer repair center. However, what happens when you change the name Covini110.fd to Cn_Ah_CFL.fd?
    Nothing happened when i changed the name.
    The thing is, I live in Libya, we don't have an Acer repair centre here, or an authorized Acer shop, i guess I'm going to have to see which one is in the closest country to me and send it to that centre.
    Thanks for all your efforts, i wish you the best.
    Take care  🙏🏻
  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    I advise against trying to use flash bios as the procedure is no longer accepted by Acer support.

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  • RedTriad
    RedTriad Member Posts: 1 New User
    matty93 said:
    Hello guys,
    My laptop was crashing from time to time, so i updated the BIOS to the last one,
     it gave me 100% complete, and laptop restarted, but now i'm getting a black screen, 
    the keyboard lights work, the fans work, the AC plug in and out sound works, 
    what's the problem here? 
    I tried:
    Resetting MB through removal of CMOS.
    Removing laptop battery and drain power then restart.
    I downloaded bios and extracted files using 7-zip, and put the covini110.fd in the fat32 formatted flash drive and boot up using esc+fn, nothing happens.
    maybe i should rename it to another name? i don't know!
    please help me guys.
    By the way, it's not an option for me to go to Acer repair center now, because of the pandemic.
    i really hope someone knows how to fix this.
    thanks anyway.
    Hey dude, are you still experiencing this problem? Because I found a solution.
  • xapim
    xapim ACE Posts: 7,253 Pathfinder
    edited July 2020
    RedTriad if you found a solution feel free to open a new thread and share it as this thread its already old and most probably dead hopefully it works for everyone as even similar issues doesnt mean they are the exact same also the bios flashing process above its not advised neither supported the procedure its not only the steps posted above theres more steps to do but as i said not advised


    https://www.userbenchmark.com/UserRun/11532543

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    I'm not an Acer employee. (just here to help in the best way i can)
    If my answer fixed you issue please accept it for any other users who search for it would find it quickly thanks :)
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  • matty93
    matty93 Member Posts: 12

    Tinkerer

    RedTriad said:
    matty93 said:
    Hello guys,
    My laptop was crashing from time to time, so i updated the BIOS to the last one,
     it gave me 100% complete, and laptop restarted, but now i'm getting a black screen, 
    the keyboard lights work, the fans work, the AC plug in and out sound works, 
    what's the problem here? 
    I tried:
    Resetting MB through removal of CMOS.
    Removing laptop battery and drain power then restart.
    I downloaded bios and extracted files using 7-zip, and put the covini110.fd in the fat32 formatted flash drive and boot up using esc+fn, nothing happens.
    maybe i should rename it to another name? i don't know!
    please help me guys.
    By the way, it's not an option for me to go to Acer repair center now, because of the pandemic.
    i really hope someone knows how to fix this.
    thanks anyway.
    Hey dude, are you still experiencing this problem? Because I found a solution.
    Please give me the solution if you have it, I'm so disappointed and my country has its borders closed so I can't travel to get it fixed, I really hope your answer fixes my problem because I really need my laptop for study.
    Thank you very much anyway.
  • CalzoM
    CalzoM Member Posts: 1 New User
    RedTriad said:
    matty93 said:
    Hello guys,
    My laptop was crashing from time to time, so i updated the BIOS to the last one,
     it gave me 100% complete, and laptop restarted, but now i'm getting a black screen, 
    the keyboard lights work, the fans work, the AC plug in and out sound works, 
    what's the problem here? 
    I tried:
    Resetting MB through removal of CMOS.
    Removing laptop battery and drain power then restart.
    I downloaded bios and extracted files using 7-zip, and put the covini110.fd in the fat32 formatted flash drive and boot up using esc+fn, nothing happens.
    maybe i should rename it to another name? i don't know!
    please help me guys.
    By the way, it's not an option for me to go to Acer repair center now, because of the pandemic.
    i really hope someone knows how to fix this.
    thanks anyway.
    Hey dude, are you still experiencing this problem? Because I found a solution.
    Hey man, what was the solution to this? I also have the issue and I'm sick of the useless amount of fake answers on this. Lemme know please.
  • @RedTriad What is the solution?
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