Swift 5 SF515-51T

Zealvijay

Built in microphone is not working properly. I tried updating the BIOS, but the problem still exist. Any solutions please? Thank you. 

MartinJohn00001

@Zealvijay

 Hi, Sorry to hear about your issue. Check the below links and follow the steps mentioned in below two links. They contain step-by-step instructions with pictures, so that it will be easier to follow and resolve the problem.

 1) https://www.howtogeek.com/395296/fix-my-microphone-doesnt-work-on-windows-10/
 2) https://blog.pcrisk.com/windows/12487-microphone-is-not-working-how-to-fix-it

    Try the above links and post your results. I hope it will be useful. 

    I hope that this is helpful to you! If I have answered your question click YES alone please, thank you 

Zealvijay

Hi MartinJohn,
Your link cannot resolve my problem. Please help me. 

billsey

What specifically is the mic doing or not doing?

Zealvijay

When i listen to the recorded voice, its not clear at all. Its like some high background noise with very low speech. I tried skype and zoom. People saying audio is not clear and cannot hear me at all and only the background noise. I tried to reset my PC as well, but it showing "there was a problem resetting your computer". Please give a solution. 

billsey

Have you tried plugging an external mic in? We need to see if it's a problem with the drivers or settings for mics, or specifically the internal mic.