wireless Key board stopped working

Zymee
Zymee Member Posts: 2 New User
edited March 1 in 2020 Archives
Acer aspire all in on. During set up keyboard stopped working. Took batteries out and in and worked momentarily. Mouse is ok. I’m new to windows 10. Any suggestions?

Answers

  • Rudy21
    Rudy21 ACE Posts: 1,789 Pathfinder
    Zymee said:
    Acer aspire all in on. During set up keyboard stopped working. Took batteries out and in and worked momentarily. Mouse is ok. I’m new to windows 10. Any suggestions?
    reconnect the USB chip to a different port and check. Also, you may swap the batteries from mouse to keyboard and test.
    Click on 'Yes' to accept my comment as answer
  • Zymee
    Zymee Member Posts: 2 New User
    Thank you, I tried a different USB and changed the batteries. Still ng 
  • billsey
    billsey ACE Posts: 34,291 Trailblazer
    Do you have a wired keyboard you can test with to make sure it's not an issue with the software side?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.