My Acer Aspire V5-552P-X882 Battery issue

teeORACLE
teeORACLE Member Posts: 3 New User
edited October 2023 in 2020 Archives
The charging light indicator keeps blinking orange even after removing the charger and I noticed anytime I switched off the PC the battery drains.
PLS WHAT IS HAPPENING AND HOW CAN I RESOLVE THE PROBLEM 

Answers

  • Rudy21
    Rudy21 ACE Posts: 1,789 Pathfinder
    teeORACLE said:
    The charging light indicator keeps blinking orange even after removing the charger and I noticed anytime I switched off the PC the battery drains.
    PLS WHAT IS HAPPENING AND HOW CAN I RESOLVE THE PROBLEM 
    try battery reset https://us.answers.acer.com/app/answers/detail/a_id/34843 and test the device
    Click on 'Yes' to accept my comment as answer
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    If a battery reset doesn’t work, download and run HWINFO and post the battery test results here
    https://www.hwinfo.com/

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • teeORACLE
    teeORACLE Member Posts: 3 New User
    Now the system does not charge again plugged it for 3hrs but it is still at 13%