The Buttons on my Acer cb280hk monitor are not working!

mip
mip Member Posts: 1 New User
edited February 27 in 2020 Archives
Hi,

I can't access the menu because the only button that is working is the right(->) Button.
If the Monitor is in Standby Mode I can turn it on by pressing the right button, any other buttons causes no reaction.
For some reason, if I press the right button ~30 times the menu pops really quick up and vanishes immediately.

Answers

  • Rudy21
    Rudy21 ACE Posts: 1,789 Pathfinder
    mip said:
    Hi,

    I can't access the menu because the only button that is working is the right(->) Button.
    If the Monitor is in Standby Mode I can turn it on by pressing the right button, any other buttons causes no reaction.
    For some reason, if I press the right button ~30 times the menu pops really quick up and vanishes immediately.

    try monitor reset and unplug all the cables including the power cable. Post that press and hold the power button for 30 sec ( without the charger ).

    After trying these steps share the outcome..
    Click on 'Yes' to accept my comment as answer
  • KJD1
    KJD1 Member Posts: 1 New User
    This has not fixed the problem.