Hi, how can i access my acer swift 3

Clarise114
Clarise114 Member Posts: 1 New User
edited March 18 in 2020 Archives
ORIGINAL
Salve, dopo aggiornamento windows e office l accesso è bloccato da impronta, da pin e anche da password... Come posso fare? 
TRANSLATED
Please help, I don't know what happens, it didn't open and I decided to uninstall and install it, but now it opens, but I am very slow and I am defragmenting my disk and it is never defragmented.

Edited the thread by translating from Italian to English
Acer-Samuel