Acer Nitro 5 AN515-51 not starting !

MJay
MJay Member Posts: 2 New User
edited December 2023 in 2020 Archives
My Acer Nitro 5 AN515-51 is not starting when I plug my charger in only blue light turns on & my laptop is not starting after pressing power button for long time & I have tried few methods like the pinhole method , Removing battery running on AC current through charger,etc but nothing worked ! 😟

Answers

  • MartinJohn00001
    MartinJohn00001 Member Posts: 636 Seasoned Specialist WiFi Icon
    @MJay

                  Hi, Sorry to hear about your issue. Are you able to see the Acer Logo when you are trying to turn on the unit ? If not and if you feel that the unit is under warranty, check the link below and contact the Acer support and they will help you.
                                        https://www.acer.com/ac/en/IN/content/service-contact

         I hope that this is helpful to you! If I have answered your question click YES alone please, thank you  :3

    Kindly click "YES" to "Did this answer the question" if my answer helped you!      
    Thank you and have a Blessed Day  :3
  • MJay
    MJay Member Posts: 2 New User
    @MartinJohn00001 My laptop warranty period is over & I can't see anything my screen doesn't turn on neither keyboard backlight that is laptop is dead ! Please help !
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    Your model will not run on AC without the battery. Unfortunately it could be a number of things, the worst being a bad MOBO or the best being a bad battery. If you don’t want to take it to a repair shop then order a new battery and hope that was the problem

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • MartinJohn00001
    MartinJohn00001 Member Posts: 636 Seasoned Specialist WiFi Icon
    MJay said:
    @MartinJohn00001 My laptop warranty period is over & I can't see anything my screen doesn't turn on neither keyboard backlight that is laptop is dead ! Please help !
      Hi, sorry for late reply. You can follow the instruction as per what my colleague @andylb has instructed you and you can also consult a local technician in this case.

      I hope that this is helpful to you! If I have answered your question click YES alone please, thank you  :3

    Kindly click "YES" to "Did this answer the question" if my answer helped you!      
    Thank you and have a Blessed Day  :3