My Acer Nitro 5, is it dead?

kumakuma
kumakuma Member Posts: 8

Tinkerer
edited December 2023 in 2020 Archives
Last night it was still working then today, this afternoon when i tried booting it up, it won't turn on. I tried the battery reset but it only give me keyboard backlight blinks or what so ever. Then when i plug in the charger it still won't turn on. When i press the power button the fan won't start and i can only hear a little sound. 

Best Answer

  • MartinJohn00001
    MartinJohn00001 Member Posts: 636 Seasoned Specialist WiFi Icon
    Answer ✓
    kumakuma said:
    MartinJohn00001 said:
    @kumakuma

      Yes, it has helped to resolve these type of problems. Try it and post your results.

       I hope that this is helpful to you! If I have answered your question click YES alone please, thank you  :3
    I'll try this sir after i finish my meal. Thank you sir. 
       You are welcome  :)

       I hope that this is helpful to you! If I have answered your question click YES alone please, thank you  :3

    Kindly click "YES" to "Did this answer the question" if my answer helped you!      
    Thank you and have a Blessed Day  :3

Answers

  • kumakuma
    kumakuma Member Posts: 8

    Tinkerer
    Please do help me.
  • MartinJohn00001
    MartinJohn00001 Member Posts: 636 Seasoned Specialist WiFi Icon
    edited March 2020
    @kumakuma

      Hi, Sorry to hear about your issue. Try to do Power Drain and BIOS defaults by the following steps.

       Check if you are able to see the Acer Logo when you are trying to turn on the unit.

      Power Drain and BIOS RESET : 
    1) Unplug the AC power adapter.
    2) Press and hold the Power button down until the unit goes off. 
    3) Search for a pinhole that has a battery symbol next to it on the backside of your laptop, insert a small paperclip in the battery reset pinhole, press and  hold it down for 25 seconds. Then release the paperclip and turn the unit back to normal position.
    4) When the unit is off completely, press the power to turn on the unit.
    5) Immediately keep on tapping the F2 to enter the BIOS.   
    6) In the BIOS, press F9 to reset the BIOS to setup defaults.
    7) At the confirmation screen, press Enter for Yes to load the default configuration.
    8) Press F10 to save your changes, and restart the system. Select Yes and press ENTER to confirm.
           Try this and post your results.

          Even after doing this, if the issue is still not resolved, if you feel that the unit is under warranty, check the link below  and contact the Acer support in your location and they will help you.
              https://www.acer.com/ac/en/PH/content/service-contact

     I hope that this is helpful to you! If I have answered your question click YES alone please, thank you  :3

    Kindly click "YES" to "Did this answer the question" if my answer helped you!      
    Thank you and have a Blessed Day  :3
  • kumakuma
    kumakuma Member Posts: 8

    Tinkerer
    MartinJohn00001 said:
    @kumakuma

      Hi, Sorry to hear about your issue. Try to do Power Drain and BIOS defaults by the following steps.

       Check if you are able to see the Acer Logo when you are trying to turn on the unit.

      Power Drain and BIOS RESET : 
    1) Unplug the AC power adapter.
    2) Press and hold the Power button down until the unit goes off. 
    3) Search for a pinhole that has a battery symbol next to it on the backside of your laptop, insert a small paperclip in the battery reset pinhole, press and  hold it down for 25 seconds. Then release the paperclip and turn the unit back to normal position.
    4) When the unit is off completely, press the power to turn on the unit.
    5) Immediately keep on tapping the F2 to enter the BIOS.   
    6) In the BIOS, press F9 to reset the BIOS to setup defaults.
    7) At the confirmation screen, press Enter for Yes to load the default configuration.
    8) Press F10 to save your changes, and restart the system. Select Yes and press ENTER to confirm.
           Try this and post your results.

          Even after doing this, if the issue is still not resolved, if you feel that the unit is under warranty, check the link below  and contact the Acer support in your location and they will help you.
              https://www.acer.com/ac/en/PH/content/service-contact

     I hope that this is helpful to you! If I have answered your question click YES alone please, thank you  :3

    Hi sir. Will this procedure help me even if my unit is not booting up? 
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,327 Trailblazer
    What is the exact model? Example an515-51-75kz.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • MartinJohn00001
    MartinJohn00001 Member Posts: 636 Seasoned Specialist WiFi Icon
    @kumakuma

      Yes, it has helped to resolve these type of problems. Try it and post your results.

       I hope that this is helpful to you! If I have answered your question click YES alone please, thank you  :3

    Kindly click "YES" to "Did this answer the question" if my answer helped you!      
    Thank you and have a Blessed Day  :3
  • kumakuma
    kumakuma Member Posts: 8

    Tinkerer
    egydiocoelho said:
    What is the exact model? Example an515-51-75kz.
    AN515-52-56CQ
  • kumakuma
    kumakuma Member Posts: 8

    Tinkerer
    MartinJohn00001 said:
    @kumakuma

      Yes, it has helped to resolve these type of problems. Try it and post your results.

       I hope that this is helpful to you! If I have answered your question click YES alone please, thank you  :3
    I'll try this sir after i finish my meal. Thank you sir. 
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,327 Trailblazer
    If the battery reset procedure posted by MartinJohn does not work, try what Acer recommends:
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • MartinJohn00001
    MartinJohn00001 Member Posts: 636 Seasoned Specialist WiFi Icon
    Answer ✓
    kumakuma said:
    MartinJohn00001 said:
    @kumakuma

      Yes, it has helped to resolve these type of problems. Try it and post your results.

       I hope that this is helpful to you! If I have answered your question click YES alone please, thank you  :3
    I'll try this sir after i finish my meal. Thank you sir. 
       You are welcome  :)

       I hope that this is helpful to you! If I have answered your question click YES alone please, thank you  :3

    Kindly click "YES" to "Did this answer the question" if my answer helped you!      
    Thank you and have a Blessed Day  :3
  • kumakuma
    kumakuma Member Posts: 8

    Tinkerer
    egydiocoelho said:
    If the battery reset procedure posted by MartinJohn does not work, try what Acer recommends:
    I'll watch this too sir. Thank you so much for your help.
  • kumakuma
    kumakuma Member Posts: 8

    Tinkerer
    MartinJohn00001 said:
    kumakuma said:
    MartinJohn00001 said:
    @kumakuma

      Yes, it has helped to resolve these type of problems. Try it and post your results.

       I hope that this is helpful to you! If I have answered your question click YES alone please, thank you  :3
    I'll try this sir after i finish my meal. Thank you sir. 
       You are welcome  :)

       I hope that this is helpful to you! If I have answered your question click YES alone please, thank you  :3


    Sir. Apparently i did not read all of your instructions. I did not see any acer logo while i was booting it. Sorry.
  • kumakuma
    kumakuma Member Posts: 8

    Tinkerer
    egydiocoelho said:
    If the battery reset procedure posted by MartinJohn does not work, try what Acer recommends:
    Hi sir. Thank you for your recommendation but sorry to disappoint you it still did not work. As i read several posts regarding the issue some says that the real issue is my motherboard.
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,327 Trailblazer
    Does your model have this button?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 

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