Davinci Resolve and Photoshop Won't Work

LianaBongao
LianaBongao Member Posts: 1 New User
edited December 2023 in 2020 Archives
Productivity applications like Davinci Resolve and Photoshop won't work. Been told it could have something to do with the graphics card (which since its purchase early 2019) was neither heavily used nor changed. Anyone else with the same problem? Any ideas on how it happened and how to fix?

My laptop model is AN515-42-R970.




Best Answer

  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    edited March 2020 Answer ✓
    In the Settings  tab for Photoshop disable "Use Graphics Card". I'm not sure about Davinci but look for a similar setting

    Please click YES if I have answered your question

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

Answers

  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    edited March 2020 Answer ✓
    In the Settings  tab for Photoshop disable "Use Graphics Card". I'm not sure about Davinci but look for a similar setting

    Please click YES if I have answered your question

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★