Acer swift 3 won’t load any games

Samrudd
Samrudd Member Posts: 3 New User
edited November 2023 in 2020 Archives
my sons Acer Swift 3 has been used for the last 14 months to play Fortnite and other games and do homework, watch Netflix etc. He got a blue screen a error the other day which would not go away on reboot and so PC World reset it to factory settings for us. Though it works fine for Internet snd ive loaded a couple of spreadsheet/word programmes back onto it, it will not load up Fortnite from his Epic games launcher. It also won’t load up Minecraft or anything else from his Steam account. It’s regularly freezing too. Any thoughts on why or what we can do to fix?

Answers

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,327 Trailblazer
    edited March 2020
    What is the exact model? Example SF315-52-58NP.


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  • Samrudd
    Samrudd Member Posts: 3 New User
    I think it’s SF314-41
  • Does this model have an nvidia video card or only intel?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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  • Samrudd
    Samrudd Member Posts: 3 New User
    Ooh I don’t know. It has Radeon RX vega 8 which I think is the graphics. Sorry but as I’m sure you can tell I know nothing about computers other than where to buy them 🤣
  • Can you enter the first ten partnumber numbers? Example NX.PEH00.001
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • billsey
    billsey ACE Posts: 34,276 Trailblazer
    SF314-41 should be right with the AMD Radeon Vega Mobile Graphics and one of the Ryzen processors.
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