Bluetooth stopped working on Swift SF315-41

KMaark
KMaark Member Posts: 2 New User
edited November 2023 in 2020 Archives
Hello,
I need some help because google couldn't help me.
I use a bluetooth headphone for my laptop everyday, but as I turned on my laptop today the headphones didn't connect even though last night everything was working fine, I went to Settings-Devices and the bluetooth switch button was missing. I started looking for solutions on google, but nothing helped - drivers is supposedly up-to-date, I still tried installing driver from Acer Launch Center, Acer website and 3rd party driver checker apps. Some sites from google said to uninstall drivers in device manager but after doing so and rebooting, bluetooth is just missing from the manager, even after manually installing drivers.
Windows troubleshoot says that my laptop has no bluetooth and I should buy a device that let's me use bluetooth, it's like there was a hardware issue maybe?
Does anyone know what might help?

Best Answer

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,349 Trailblazer
    Answer ✓
    Try resetting the battery and check if the bluetooth is detected again:
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 

Answers

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,349 Trailblazer
    Answer ✓
    Try resetting the battery and check if the bluetooth is detected again:
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • KMaark
    KMaark Member Posts: 2 New User
    Try resetting the battery and check if the bluetooth is detected again:
    I did this and my headphones immedately connected to the laptop, bluetooth is now turned on. Thank you!
  • You are welcome.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • farhanhaidary21
    farhanhaidary21 Member Posts: 1 New User
    Try resetting the battery and check if the bluetooth is detected again:
    Honestly, THANK YOU SO MUCH! I have this problem which makes me worried if it's going to be a hardware failure. I've tried System Restore on Windows 10, even reset Windows 10 itself still no luck, until I found your solution and it works on me too! THANK YOU! 
  • You are welcome.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)