Hello,
first, really sorry for bad English and any mistakes in grammar.
I just recently bought laptop Predator Helios300
specs:
Processor & Chipset
Processor Manufacturer Intel®
Processor Type Core™ i7
Processor Model i7-9750H
Processor Speed 2.60 GHz
Maximum Turbo Speed 4.50 GHz
Processor Core Hexa-core (6 Core™)
Cache 12 MB
64-bit Processing Yes
Chipset Manufacturer Intel®
Chipset Model HM370
Memory
Standard Memory 16 GB
Maximum Memory 32 GB
Memory Technology DDR4 SDRAM
Number of Total Memory Slots 2
Memory Card Reader No
Storage
Drive Type SSD
Total Solid State Drive Capacity 1 TB
Solid State Drive Configuration 1 x 1 TB
Optical Drive Type No
Graphics
Graphics Controller Manufacturer NVIDIA®
Graphics Controller Model GeForce® RTX™ 2070
Graphics Memory Capacity Up to 8 GB
Graphics Memory Technology GDDR6
Graphics Memory Accessibility Dedicated
Network & Communication
Wireless LAN Yes
Wireless LAN Standard IEEE 802.11ac
Ethernet Technology Gigabit Ethernet
Bluetooth Yes
Front Camera/Webcam
Yes
Software
Operating System Platform
Windows
Operating System
Windows 10 Home
Operating System Architecture
64-bit
and I have some issues with wifi. At home when I connected to wifi and was on some websites my connection just lost. the yellow triangle appears on wifi. I troubleshoot it, it says that default gateway is not available and restarted wifi adapter and wifi started to work again. (for another 5 mins.) and it was like a neverending story. So I thought it was with my router. I bought a new one with a 5mhz connection and everything was fine. I got an even faster speed.
Now I'm on work travel in Germany at the hotel and I have the same issue with this hotel wifi. it always stops working after a short period of time(yellow triangle appears on wifi and after troubleshooting it, it says default gateway and restarts wifi adapter and it starts work). So I tried my work laptop and it works absolutely fine. I ask my colleague and he hasn't a problem with it either.
and the most strange thing is that it never stops work when I'm on Netflix. I can watch like 4 hours straight and no disconnection. But on youtube, every video stops my wifi. if it fully loaded I can watch it and no disconnection. I just don't understand what is wrong with it. The same thing with download files. I tried download game via Steam. It starts downloading 1.1mb per second for 30 seconds and then it started to going down to 0 and after that yellow triangle on wifi.
After all this, I realized that it always happens when some video is loading, or some files are downloading. or when I tried to play DotA ( cs go works well no high ping and no disconnection, the same for Netflix, never disconnect me.)
I typed ipconfig on cmd and set manually IP address and everything. it doesn't help. I tried some tutorials to restart IP. doesn't help. I updated drivers. doesnt helps. ( I have Killer(R) Wi-Fi 6 AX1650x 160MHz Wireless Network Adapter (200NGW)
Can someone please advise me what to do or had the same issue and fixed it? Please help me.
Thank you very much.
