brand new chromebook CB3-532-108H won't turn on

lflinke
lflinke Member Posts: 2 New User
edited November 2023 in 2020 Archives
I just bought a brand new Acer Chromebook CB#-532-108H for my mom and when they took it out of the box and tried to turn it on it won't power up. What steps can I give them to get the laptop up and running? 

 

Best Answer

  • lflinke
    lflinke Member Posts: 2 New User
    Answer ✓
    no, we ended up taking it to Best Buy and they said it was a hardware issue, ugh!  Thanks so much for responding though :)

Answers

  • Does the chromebook turn on when connecting the power adapter?
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  • lflinke
    lflinke Member Posts: 2 New User
    Answer ✓
    no, we ended up taking it to Best Buy and they said it was a hardware issue, ugh!  Thanks so much for responding though :)