Driver versions and installation

acp6
acp6 Member Posts: 7

Tinkerer

edited December 2023 in 2020 Archives
Hi,

I noticed that some of the drivers that I can get from the acer site(using laptop snid) are lower versions than those that are in the driver partition on my laptop. Are those from the site more stable than those that came with the laptop even thought its for the same model?

Also I downloaded the wifi driver from the acer site but I cant seem to install it. I have disabled windows update auto installing drivers, I have removed the previous drivers including software.
The driver from the site has a .cmd installer, when I run that in an administrator prompt it says it installed succesfully but nothing happens in device manager, device remains uknown.

Would appreciate some help!

Answers

  • Can you provide the computer model and idhardware of the unknown device?
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  • acp6
    acp6 Member Posts: 7

    Tinkerer

    model is AN715-51, the driver is the intel wireless one you can download from the site
    the wifi is intel ax-200 160hz, hwid PCI\VEN_8086&DEV_2723&SUBSYS_00848086&REV_1A

    I was trying to install the one from the site wich is older because it was intrerupting on ac wifi with the driver I got from the laptop partition

    THanks
  • Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
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                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Good evening acp6 !

    Try DriverBooster, DriverMax or DriverPack, which are driver automation software.


    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


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  • acp6
    acp6 Member Posts: 7

    Tinkerer

    I've already tried that driver to no avail. I think the drivers that are present on the site for my laptop model are for the wrong wireless card considering what happens when I try to manually update them.
  • acp6
    acp6 Member Posts: 7

    Tinkerer

    edited February 2020
    @MaClane I will, but I was under the impression that laptop drivers are a bit sensitive. When I first installed the windows on this laptop running applications under the dedicated gpu did not work with only windows drivers untill I had installed some acer drivers.
  • When you press alt + f10 before the Acer logo, can you reinstall windows?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • acp6
    acp6 Member Posts: 7

    Tinkerer

    I am on w10 1809 ltsc, looking for a good 1903 enterprise iso right now to check if its windows related.

    Driver boost installed the same version as windows update would have.

    Thanks for trying to help guy.
  • But I recommend backing up the operating system through the acer care center:
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)