sound when sliding in my acer predator helios 700

Hamsteruhhh
Hamsteruhhh Member Posts: 3 New User
edited November 2023 in 2020 Archives
Dear gamers.

Since a few days I am the proud owner of the acer predator helios 700. 
So far very satisfied with this great laptop.
Only I have a question regarding the sliding of the keyboard. 
As you can see a video below, you hear a strange noise when you slide in the keyboard. 
My question is whether this is normal? See video below. 
Like your opinions. 
I still have 14 days to exchange it for a good sample if there is a defect.

https://www.youtube.com/watch?v=4_xWP1PZhYE

Answers

  • I believe that the sliding noise on the track is normal, but I do not have the ph717-71 model to inform you if the noise really occurs or not. See in these photos, that the keyboard slides on rails:

    However, I suggest you wait for a user who has a ph717-71 model to confirm whether the noise is normal or not.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
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  • Hamsteruhhh
    Hamsteruhhh Member Posts: 3 New User
    I believe that the sliding noise on the track is normal, but I do not have the ph717-71 model to inform you if the noise really occurs or not. See in these photos, that the keyboard slides on rails:

    However, I suggest you wait for a user who has a ph717-71 model to confirm whether the noise is normal or not.
    Thank you. I will indeed await the reactions of those who have the same laptop. I prefer not to open the keyboard part myself.
  • I may be wrong, but it seems that colleague @Red-Sand has a 700 triton.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Hamsteruhhh
    Hamsteruhhh Member Posts: 3 New User
    I may be wrong, but it seems that colleague @Red-Sand has a 700 triton.

    That would be nice. Hopefully he responds here :) Would be very nice