Hello everyone,
I wanted to try asking here before I definitely sell this piece of ***** laptop on the cheap. I got a Nitro 5 with the i5 8300H processor and GTX1050TI graphics, it had been working well for six months until recently when I cleaned the fans. Since then it has become absolutely unbearable, it raises fan speeds just because even at very low processor loads and temperatures. It never shuts the ***** things off and it increases the speed to 3.5/4k RPM at random even if I just have Firefox with some 10 tabs and a couple of Word docs open. Only time it works as it should is when I'm on battery, but as soon as
soon as I plug it in, it increases the fan speeds just because. As of me writing this post, this stupid POS is at 20% load, it spiked magically to 73 degrees after being stable at 47 degrees on battery and the fans are spinning at 4.7k RPM, both of them even if no app is using the GPU. Everytime I check and uncheck the CoolBoost option it quiets down the fans for a second just to increase the speed AGAIN.
This is absolutely unacceptable, the ***** laptop is barely six months old and it's already behaving erratically. It never gets to shut down because it's not actually overheating, it just stupidly thinks it is overheating. Never buying a crappy Acer product again, but at least I want to try and fix this POS before I unload it on someone else. Customer service is not an option because the local customer service office said they'd take ONE MONTH to give me a reply, yeah, awesome, what I'm I supposed to do without a laptop for 1 month, tell my boss I quit?
Any help is GREATLY appreciated, please, I've tried everything, even tried replacing the thermal pasting and NOTHING has worked.
FAQ & Answers
Tinkerer
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Tinkerer
Thanks for your reply. The cleaning was done by a tech service I've been taking my laptops for years without issue, so I assume they took the adequate precautions. I'll try what you suggested and post again, see what happens. Oddly enough, I left the laptop plugged in, put it on hibernate and went for lunch after I posted this question, when I came back it was working perfectly as it should: 6% load, shows 53 degrees on Nitrosense and fans at 2.4k (plugged in and at high-performance). That's the way I wished it worked every time but, alas, the ***** thing seems to have a mind of its own!
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★★ ACE Pathfinder 2019★★
Tinkerer
@brummyfan2 @egydiocoelho
@JackE
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★★ ACE Pathfinder 2019★★
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egydiocoelho
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I have 8 month old Acer Nitro 5 (AN515-52)
i5 8300H
Nvidia GTX 1050
500Gb SSD (upgraded) 1TB HDD
24 Gb RAM (upgraded)
using cooling pad all the time and always using on AC power.
Userbench: https://www.userbenchmark.com/UserRun/31177158
Tinkerer
Tinkerer
Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
Detection tool click here to find the serial number or partnumber of your model!
egydiocoelho
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor!
Tinkerer
Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
Detection tool click here to find the serial number or partnumber of your model!
egydiocoelho
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
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Descubra a mais recente e inovadora tecnologia que chegará no mercado, [email protected].
Tinkerer
Tinkerer
Have you checked if version 1.28 of the bios fits the fan thermal table?
Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
Detection tool click here to find the serial number or partnumber of your model!
egydiocoelho
ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor!