No Signal Between Acer E5-575 Laptop & Acer k202HQL

Sassyer
Sassyer Member Posts: 22

Tinkerer

edited October 2023 in 2020 Archives
HELP!
I have "No Signal" between my Acer E5-575 laptop & Acer K202HQL monitor.
I have both a VGA and DVI-D and HCMI cables attached.
I have been told to update the graphics card to Acer drivers. Where are they? I tried Acer's website and it was all dead ends. So was the internet. The links led to missing pages. All that I can find online is Generic PNP Drivers. They are installed and the "Device is working properly."
It sill does not work.

I called Acer Support and they said test the monitor on another PC. I did and it works fine on a desktop.

When I try Windows+P is says "Your PC cannot project to another screen. Try reinstalling the driver or using another video card". I can't find the right Acer driver on their website!

I have been working on this for over a week and this is ridiculous! HELP!

Best Answer

  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    edited February 2020 Answer ✓
    Hit the menu tab just above "Acer Answers" and select drivers and manuals, it does work
    You can only install the VGA driver on your support page, the native VGA drivers from Intel will not work, they make the driver specifically for your model and supply it to Acer, that is why you hit deadends


    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

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