Why can't I install Kubuntu on my new Laptop?

eneko98
eneko98 Member Posts: 3 New User
edited November 2023 in 2020 Archives

So yesterday I received a new laptop with 512 GB of SSD and windows in it, I wanted to start with Linux so I downloaded Kubuntu. I installed in, customized it and the next day it came to my surprise that I could't enter because of beeing stuck in emergency mode. I tried installing it again and it freezed randomly. I tried with KDE Neon and happened the same.

Finally I have unistalled everything and put the partitions together in windows. Does anyone know why this happens and why I can't install Linux in my laptop? is there a specific way to install linux in this laptop?

My Laptop is a Acer Swift3 SF314-41 with an AMD Ryzen 5 and a 512 GB SSD

Thank you in advance

Best Answer

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,332 Trailblazer
    Answer ✓
    You must change the sata mode to ahci in the bios by pressing ctrl + s. If you have windows installing, it is advisable to enable safe boot before changing sata mode:
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                                                     egydiocoelho Trailblazer
     
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Answers

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,332 Trailblazer
    Answer ✓
    You must change the sata mode to ahci in the bios by pressing ctrl + s. If you have windows installing, it is advisable to enable safe boot before changing sata mode:
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • eneko98
    eneko98 Member Posts: 3 New User
    You must change the sata mode to ahci in the bios by pressing ctrl + s. If you have windows installing, it is advisable to enable safe boot before changing sata mode:
    I entered the BIOS and saw that the SATA mode was already in AHCI, there are only AHCI and another value there, so maybe that is not the problem, thank you
  • Although it is for a different version of linux, maybe this topic can help you: https://www.reddit.com/r/linuxmint/comments/5lu69k/installing_linux_mint_181_on_an_acer_swift_3/
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • ed4myra
    ed4myra Member Posts: 80 Fixer WiFi Icon
    which version of kubuntu you have? 18.04 lts with its older kernel seems to have random freezes with an AMD radeon gpu, which you have in your laptop. You can try out the most recent kubuntu 19.10 which also has a newer kernel and try out if you still have this issue. If you wanna stick to 18.04 you can also upgrade to the newer kernel using a command in the terminal.