Acer Aspire3 A315-51-3797 - Battery issues

Pandaloves
Pandaloves Member Posts: 2 New User
edited October 2023 in 2020 Archives
Please help! i have my computer for 2 months now, Acer Aspire3 A315-51-3797 and it is turning off suddenly without warning even thou it still has a battery. and if im charging it, it will take about 30 minutes only to be fully charged. Ive tried to push the battery button at the back of it, I also uninstall the battery app for how many times now but the problem is still the same! :(

Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Good Morning Pandaloves !

    Updated Windows and all drivers?
    Have you tested another charger and other power outlets?


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  • Pandaloves
    Pandaloves Member Posts: 2 New User
    what drivers should I updated
    I already updated mz windows, but still the charging time is still the same. I also tried other power outlets :s