Acer Nitro 5 - USB 3.0 Doesn't work.

ItBeSethy
ItBeSethy Member Posts: 1 New User
edited December 2023 in 2020 Archives
Greetings. I have spent the better half of a day trying to fix this problem. The USB 3.0 on this Acer Nitro 5 has stopped being able to read/write (aka It cannot read/write a USB Drive or even connect a mouse/keyboard) except power is still able to go through the USB and charge my phone or light up the indicator lights on my USB Drive. 

I have tried the following anyone would recommend:
- Update Windows 10
- Update Drivers
- Uninstall USB xHCi Compliant Host Hub drivers. 
- Reinstall them.
- Reset Windows
- Use another copy of windows... On another drive.
- Boot into Linux on another drive. 

I have done all of this and no fixes. The only fix I haven't tried yet is to update the bios (Also the bios will not pickup the USB's as I found out later last night. But to this extent my I.T Skills dwindle, I haven't updated a bios in so long and haven't had the need to but I feel like it may be a bios problem or else its hardware and that'll suck.

HELP!!!

Answers

  • What is the exact model of your notebook? Example an515-51-75kz. Have you tried to update the drivers on the intel website?
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