Acer E5-575G Clicks while booting, how to fix without opening it?

TF21045
TF21045 Member Posts: 138 Skilled Fixer WiFi Icon
edited October 2023 in 2020 Archives
So my sister is going to use it, then it blue screened, sent me a photo, noticed it stays at 0%, restarted it for her, then stuck..
Please right now my sister needs to use my laptop!

Answers

  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Good Morning TF21045 !

    Have you tried system recovery or reinstalling So OEM at the factory?


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  • TF21045
    TF21045 Member Posts: 138 Skilled Fixer WiFi Icon
    Well it blue screened so this is why back ups are imp to me, then after the blue screen hits a hundred times, currently 61 times, im going to reset my whole system so ill try that kay?
  • TF21045
    TF21045 Member Posts: 138 Skilled Fixer WiFi Icon
    I did that abnormal shutdown for that recovery thing and still making blararararap, later, blararararap disk noises when im tryna boot that thing to windows. 4 mins passed, it got stuck, listened to the disk, it turned off
  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    If there are click sounds on the HD, it is possibly with a physical error.
    I recommend that you remove it and use a case or install it on another machine to test it.

    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!
              
  • TF21045
    TF21045 Member Posts: 138 Skilled Fixer WiFi Icon
    edited February 2020
    I tried to make the HDD idle, it came back to life
    but right now, playing tetris, closed everything, thinking i removed the HDD, it's dead, after reboot
    i did hear the HDD platter running though


    Feb 18 to Feb 21 it lived 3 days.. (i meant from fixed to dead again)
  • TF21045
    TF21045 Member Posts: 138 Skilled Fixer WiFi Icon
    The BIOS claimed it doesn't have a hard disk in it (wtf???)
  • TF21045
    TF21045 Member Posts: 138 Skilled Fixer WiFi Icon
    Okay, well it worked again, i put it in legacy and put it to UEFI back and fourth, trying to make the laptop detect it's HDD and walla!

    Ill tell you If there's really something wrong with my HDD

    wow, i got it worked again 2 in a row..
  • MaClane
    MaClane ACE Posts: 35,598 Trailblazer
    Use CrystalDiskInfo 64 to check the health of the HDD.

    Se minha resposta foi útil, deixe um Curtir, marque como Solucionado e clique em Promover!
    Caso contrario, fico a disposição para tentarmos sanar suas duvidas e resolver seus problemas!
    Atenciosamente:  J. MaClane™

    If my answer was helpful, leave a Like, flag as Fixed and click Promote!
    Otherwise, I am willing to try to heal your doubts and solve your problems!
    Sincerely, J. MaClane ™


    For users of the English, Spanish, French and German Community, I will be using Google Translate!