acer nitro 5 an515-42-r5ed will not power on

ELITE1982
ELITE1982 Member Posts: 2 New User
edited December 2023 in 2020 Archives
acer nitro 5 an515-42-r5ed will not power on. NO software updates were done. it randomly shuts down and now it will not turn on. We did the pin hole battery reset but nothing is powering on. Is there know problems with this happening for this model?

Answers

  • ELITE1982
    ELITE1982 Member Posts: 2 New User
    we have sent it off to acer in december and the said they did a POWER FLUSH to fix it last time. not sure what that is. It does sit on cooling fans, and is always plugged into a portable power surge protector. When charger is plugged into it no lights light up once it turned off this last time. even bought a new charging cable and still nothing. 
  • Drae
    Drae Member Posts: 3 New User
    How did you go? I bought mine about 3 months ago. Had 1 replaced straight out of the box. Now it won't turn on