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Aspire 5 keeps BSOD when unugged

Hello. I do think that this is the right fourm. I have not been able to find a solution. I updated my AmdA12 two days ago and ever since the my Aspire just keeps giving my the BSOD after 5 minutes of use unless plugged in. If my Aspire is plugged in it works fine. I have used a third party program to update it since it couldnt get past windows version 107 or somthing like that. It never gave me a issue until I updated my graphics card. Anyone know whats wrong?had it for about 4-5 months.

FAQ & Answers

  • andylbandylb Posts: 3,092ACE Pathfinder
    Probably the 3rd party driver update, they don't always do the job and can cause problems.
    Follow my instructions below and if I answer your question please click YES

    First Boot into Safe Mode and download and run DDU https://www.guru3d.com/files-details/display-driver-uninstaller-download.html for a clean uninstall of your current AMD Center and Drivers then boot back into Normal Mode

    The new AMD Adrenalin 2020 Control Center is designed to give support for your hardware and contains Mobile Driver support for AMD Graphic cards and processors, the correct drivers will be automatically installed. Click the link below to download and install, you need the Windows 10 64 bit download
    https://www.amd.com/en/support/kb/release-notes/rn-rad-win-20-2-1

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • Av33ry_Av33ry_ Posts: 3Member New User
    Cant access browser in safe modeandylb said:
    Probably the 3rd party driver update, they don't always do the job and can cause problems.
    Follow my instructions below and if I answer your question please click YES

    First Boot into Safe Mode and download and run DDU https://www.guru3d.com/files-details/display-driver-uninstaller-download.html for a clean uninstall of your current AMD Center and Drivers then boot back into Normal Mode

    The new AMD Adrenalin 2020 Control Center is designed to give support for your hardware and contains Mobile Driver support for AMD Graphic cards and processors, the correct drivers will be automatically installed. Click the link below to download and install, you need the Windows 10 64 bit download
    https://www.amd.com/en/support/kb/release-notes/rn-rad-win-20-2-1

  • andylbandylb Posts: 3,092ACE Pathfinder
    Sorry my mistake, you don't need to access the browser in safe mode. In normal Mode download DDU then boot into Safe Mode to install and run it. Then boot back into Normal Mode and download/install the AMD control center/drivers

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • Av33ry_Av33ry_ Posts: 3Member New User
    andylb said:
    Sorry my mistake, you don't need to access the browser in safe mode. In normal Mode download DDU then boot into Safe Mode to install and run it. Then boot back into Normal Mode and download/install the AMD control center/drivers
    Thank you. I will let you know in a day or so... not at home right now

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