My Laptop Battery won't Increase When It's Plugged In Nitro 5 AN517-51-56YW

Timmy__Westside
Timmy__Westside Member Posts: 1 New User
edited December 2023 in 2020 Archives
I have an Acer Nitro 5 AN517-51-56YW.  When I have the computer plugged in and hover over the battery icon, it tells me that it is plugged in and charging.  However, the battery percentage will not increase, even when the computer is shut down or asleep.  I have tried a different cord and this also hasn't worked.

Answers

  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    Do a battery reset. Unplug your laptop then press and hold the Power button for 12 seconds, leave everything alone for 15 minutes then plug back in and let it recharge to full then power back on.
    If that doesn’t work go to Device manager and expand Batteries, right click and select uninstall for both items found there then restart you laaptop

    Please click YES If I have answered your question 

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★