Hello there,
I'm wondering if someone here may have similar problem and may know how to fix that...
I bought a SPIN 1 a couple of months ago and recently I discovered that the touchpad works quite strangely.
Sometimes it works just fine (mostly when plugged to PSU) but most of the time it works just half-way.
While left side of the touchpad works 90% of the time - the right side works only 20% of the time.
For example when I move my finger across the touchpad AND if that happened on the right side of the touchpad - there is about 70-90% chance the cursor suddenly stops so I have to try several times to move the cursor from point A to point B on the screen. It is incredibly annoying.
However if do the same on the left side of the touchpad - it works OK most of the time.
Not always perfect - some times it hangs and freezes as well but success rate is much higher than if I use the right side.
I tried different drivers, I even tried different OS by booting the latest Ubuntu from a USB flash disk - all the same.
I came across this info:
https://www.zachpoff.com/resources/acer-laptop-touchpad-fix/ and it makes sense since my touchpad also works sporadically and in one situation it works perfectly fine but in other situation (when I am on a train for example - more humid? More static electricity on my body??) it just dies as I described above.
Any ideas guys?
To me it looks like a hardware problem but I am afraid that if I send the laptop to get it repaired they may turn it on, touch the touchpad a few times and find no problem in their conntrolled environment (in a room with low humidity and no static charge etc)...
thanks.