I’m here because it seems impossible to get Acer UK on the phone, which I find disturbing.
Anyway. I’m looking to buy a Swift 3 from online retailer Box.co.uk, but I’ve read on Trustpilot that someone who bought a Mac found that Apple wouldn’t honour the warranty he thought he’d got - apparently, Box aren’t authorised Apple retailers, so the warranty started when Apple delivered Box that product, which meant the warranty time had already passed while his Mac had been in their warehouse.
I’m also confused because the site states that support for their products bought from Curry’s PC World is provided”in store”. What does that mean? Curry’s try to get you to buy an extended warranty on laptops for £8.49 a month, which compared to Acer’s advertised £40 for 3 years Collect and Return package is mad. I’m going to want to get the 3 year’s Next Day On Site package, which is around £100, but all of this will be academic if Acer won’t let me register my planned new laptop with them, if their warranty starts when their stock is delivered to Box, which means it could already be out of the 365 days Acer gives you to get one of their extended packages. Also, does the statement about purchases from Curry’s mean I HAVE to use Curry’s extended warranty, or what?
I hope one of you can help me!