Does A315-41R45R support 8GB ram from Crucial

tpuranik
tpuranik Member Posts: 3 New User
edited October 2023 in 2020 Archives
Folks,

I have A315-41-R45R with Ryzen 5 CPU. I bought Crucial 8GB Ram and replaced with current 4GB (DDR4-PC4-19200) which came with laptop. After installation the system did not start and threw blue screen and error. Can someone help as I read in the Acer community that this laptop support 8GB ram in existing slot?

Answers

  • brummyfan2
    brummyfan2 ACE Posts: 28,469 Trailblazer
    edited February 2020
    Hi,
    Crucial modules are compatible with your laptop, could you please post the model number of the Crucial module you bought, there's another possibility that the module may be a faulty one(DOA), in that case you can return it for replacement.
    https://uk.crucial.com/gbr/en/compatible-upgrade-for/Acer/aspire-a315-41
  • tpuranik
    tpuranik Member Posts: 3 New User
    The Crucial ram is 8GB DDR4-2400 Sodimm
    Which I bought after looking at Crucial website however I did not get any concrete information that my laptop support 8 GB ram and hence started this thread. If there is confirmation that A315-41 R45R supports 8 GB ram I would explore option to replace the RAM. Assuming it's faulty.
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    Your laptop supports up to 32gb of RAM in two slots so each slot supports up to 16gb of RAM, you have bought the correct RAM
    Try reseating the RAM that you installed, place it gently but firmly into the slot 2 or 3 times. If that doesn't work send it back because it is probably faulty
    The confirmation below is from the official Acer Service Guide for your model

    Please click YES because I have correctly answered your question


    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★