Predator Helios 300 faulty Battery or Charger?

Rezolute

The laptop works fine in other situations but.

I can charge the laptop to 100% then use it up like how you use a normal laptop.

Anyways, whenever I want to game I ofcourse are plugged in to get the max performance. But now it stays at 98%/99% never goes to 100% anymore and it disconnects once every 30 seconds causing extreme lagspikes. This also happens when im not even gaming, like even when im away and the laptop has nothing open it still does it whenever its plugged in, it keeps disconnecting every 30 seconds and it's really annoying, I just hope it's the charger and not the battery. Can someone help me sort this out?

Jack22

@Rezolute
It might be the battery, so try to uninstall the battery adapter in device manager and restart the unit once and check.
you can try power drain as well first and check.

power drain: Just check the back of the unit, you can find a pin hole , unplug the charger and turn off the unit. now put a paper clip in the small pin hole and press and hold it for 30 sec.

Click on 'Yes' if the comment answers your question!

xapim

Rezolute check your battery wear either via battery report/hwinfo/battery bar pro as it was said you might have a faulty battery that doesnt hold full charge anymore just give it a check and youll see also if you have a voltmeter test your adapter to make sure its outputting the correct voltage