Can't Update Windows 10/Memory Management Issues Predator PH315-51

Hello. My Acer Predator Helios 300 will not update past the 1803 feature update. The 1903 update downloads fine, but when it tries to restart I get a blue screen and the error code memory management. To get rid of this I power off the computer, turn back on, and press F4. This uninstalls the update completely. My computer works fine after that; I'm able to log into Windows, all of my files and settings are the same, and quality updates install themselves just fine.

This problem has persisted since August last year. I've tried so many things to get around this and not have my computer go down for a couple of hours once a month (reseating the memory sticks, updating to 1908 instead of 1903, turning off Windows Update completely). It's incredibly annoying. Any help on how to update or fix the problem would be greatly appreciated.

My laptop is the Intel i7-8750H, GTX 1060 6GB, 16GB DDR4, 256GB NVMe SSD model.

Thank you.

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brummyfan2

Hi,
You could try using Update assistant to update to latest version of Windows 10, click Update now in the link below:
https://www.microsoft.com/en-gb/software-download/windows10

Image: https://us.v-cdn.net/6029997/uploads/editor/wt/9kyflc332lr5.jpg

Commodore_1995#

You need to upgrade to this version of the bios 1.28, which until today, I don't understand why it is not available for the ph315-51 model. The models an515-52 and ph315-51 have the same motherboard:

JPrime003

brummyfan2 said:

Hi,
You could try using Update assistant to update to latest version of Windows 10, click Update now in the link below:
https://www.microsoft.com/en-gb/software-download/windows10