PROBLEM ON MY TYPE C PORT GEN. 1 - Helios 300

pekmerson
pekmerson Member Posts: 3 New User
edited November 2023 in 2020 Archives
I used a very small usb 3.0 to type C OTG adaptor attached on my external hard drive's usb 3.0 cable to laptop(via type C gen.1 port on my helios 300 2018). But i only get 30mbps transfer speed. I thought the type C port is upto 5Gbps speed?. What is the problem? Is it my laptop port? Or my OTG adapter? Do i need an external hard drive usb 3.0 cable to type C? Instead of using OTG type C adaptor attached on my original external hard disk usb 3.0 cable?

Answers

  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    edited February 2020
    The USB 3.0 port on your external Hard Drive is limiting your transfer speed, any connection is as fast as it’s slowest part. To get 5gb transfer speed using USB type C, BOTH devices must have a USB type C port

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