Acer Spin 5 turned off

Amanda01
Amanda01 Member Posts: 1 New User
edited November 2023 in 2020 Archives
Hello! I bought a laptop Acer Spin 5 SP513 in July 2019. It was working well but yesterday it suddenly turned off by itself and after this it does not turn on anymore. I tried to reset the internal battery, it did not work. I tried another charger, it did not work. The led blue light of the battery is completely off, indeed, the laptop looks dead. Does anybody have any idea about what is the problem? I confess that I am freaking out, so worry about losing all my data! Thank you. 

Answers

  • RobertCampbell79
    RobertCampbell79 Member Posts: 3 New User
    Hi have you resolved your issue as I have experienced the same with same model