Predator G9-792 screen is just vertical lines

AlexLaBella
AlexLaBella Member Posts: 3 New User
edited November 2023 in 2020 Archives
my predictor laptop was working fine one minute - then the next the screen was just vertical lines.  I rebooted it a few time and the screen eventually came back on. a friend walked by and said he thought it had something to do with crossed wires?  its happened again and no amount of reboots will fix it. any suggestions. I am out of warrenty.

Answers

  • ThanatosXR
    ThanatosXR Member Posts: 22 Networker
    edited February 2020
    GPU is overheated or memory sticks not fully in place.
    Compressed air and take out ram sticks and fully reenter them into the slots
  • AlexLaBella
    AlexLaBella Member Posts: 3 New User
    thanks I don't think the GPU is over heated as its still the same aftering being off for 12 hours.  How do I access the RAM sticks? I'm not great with technology.
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    edited February 2020
    I think you are correct in that it isn't a temperature problem. Unfortunately unless you are a little tech savvy the RAM for your model is under the Motherboard and could be a challenge for you. Also your GPU may have died. You can watch the video below and if you feel up to it give it a try, if not take it to your local repair shop
    https://www.youtube.com/watch?v=S2KgD1KuoAY

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  • despite agreeing with my classmates, i think it would be worth doing a battery reset. maybe the static energy is interfering with some component and I hope it’s just that.
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  • AlexLaBella
    AlexLaBella Member Posts: 3 New User
    did a battery reset - came up with this message:
    I chose restart my computer, got a log in screen then back to vertical lines,

    on my way to a trusted repair guy in town.  hoping he can help

  • Do vertical lines remain in the bios?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)