Aspire 7 A715-72, N17C2, RAM problem and photoshop/laptop freezing

Nightchill

Hello, firstly, thank you preliminary for your help!

Here is the problem. I use extensively my laptop for photoshop. First year - no problems.
1. Now I receive blue screens every week, mostly stating System Thread Exception Not Handled. Cannot say exactly what causes them, as they happen randomly.
2. When I open file in photoshop my computer freezes and I need to unplug the cable and put it back again to unfreeze. 
If I work on battery is not so severe problem. Usually I need to unplug every 3-4 minutes depending on the work I do. 

16gb ram are almost full all the time. I have enough space on SSD and hard. Also tried with only one tab in chrome or even without - nothing. Even tried with 20 tabs, exactly the same thing!

Again to mention - this hasnt been the case in the begining. I use the same Windows 10 from the begining.
In the begining I was able to open over 10 50mp files at once without any worries. 

Thank you again.

andylb

"System Thread Exception Not Handled" is primarily a system driver error. From the Nvidia Control Panel under the Help Tab, update you cards Drivers. 

Please click YES if I have answered your question

andylb

Photoshop is heavy on RAM and some of the residual problems may be because of this. I would upgrade your RAM and put in 2 x 16gb sticks, you could just add one 16gb stick foe 8 x 16gb for 24gb total but mismatched RAM are inefficient
Link below is to Crucial who guarantee compatibility for your exact model, I write down the part number and buy it from Amazon, it's cheaper and faster delivery 
https://www.crucial.com/usa/en/compatible-upgrade-for/Acer/aspire-a715-72g#MEMORYFilters

please click YES if I have answered your question

andylb

"System Thread Exception Not Handled" is primarily a system driver error. From the Nvidia Control Panel under the Help Tab, update you cards Drivers. 

Please click YES if I have answered your question

Nightchill

Interestingly enough it did actually help. I occasionaly get again this freeze but it happens so rarely. Did a test with over 5 50mp photographs in Photoshop and 20 opened tabs in Chrome and everything went smooth.

Though for sure the Card reader inside the laptop is trash, as it throttles after 1 minute of uploading to the computer. Starting from 60-90mbps to even 200kbps from time to time.

Thank you @andylb
for your help, I appreciate!!

andylb

Photoshop is heavy on RAM and some of the residual problems may be because of this. I would upgrade your RAM and put in 2 x 16gb sticks, you could just add one 16gb stick foe 8 x 16gb for 24gb total but mismatched RAM are inefficient
Link below is to Crucial who guarantee compatibility for your exact model, I write down the part number and buy it from Amazon, it's cheaper and faster delivery 
https://www.crucial.com/usa/en/compatible-upgrade-for/Acer/aspire-a715-72g#MEMORYFilters

please click YES if I have answered your question