Acer Swift 1 SF114-32 Wifi Adapter Doesn't Work

twan
twan Member Posts: 1 New User
edited November 2023 in 2020 Archives
So my Acer Swift 1 recently got this problem. The Wifi adapter still shows up in Device Manager but with a warning icon and the driver cannot be installed. Properties shows an error code 10 with the message "Cannot start." Adapter Settings in Control Panel also doesn't show the adapter. Troubleshooter says the problem's hardware-related. I left it at home for my brother to use and he might drop the laptop but wasn't sure. Everything else is working perfectly. What can I do? 

Answers

  • billsey
    billsey ACE Posts: 34,246 Trailblazer
    The WLAN module on your model is a card that plugs into the motherboard and is held in place with one screw. If he dropped it there's a chance that has jostled slightly loose. If that's the problem the fix will be to open it up, remove and replace the WLAN card, then button it back up. If the card is failing (wouldn't be drop related, just coincidence) then the solution is the same, except to replace the card while it's out. IIRC there are nine little screws on the bottom of your case that holds that bottom cover in place. When you have removed all nine you can carefully pry the bottom cover off the rest of the laptop, and that will give you access to the WLAN card (there are two antenna wires that go the card).
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