Acer nitro 5 - What screen cable do I need for my laptop

Dean3601
Dean3601 Member Posts: 6 New User
edited January 2020 in Nitro Gaming
So I have an Acer nitro 5 and the hinges became lose and started to cause problems, I went to a laptop repair shop and the screen was replaced and it worked for a while, have the same issue again, went to a different shop was charger 200 and they done absolutely nothing, screen stays black, works fine with a hdmi but I think it might be the cable causing the problem because it started when I tilted the screen, also occasionally when I tilt the screen the laptop just powers off and I have to restart it. If anyone has any idea what's going on I'd really appreciate it. Thank you. 

Answers

  • What is the exact model of your notebook? Example AN515-51-75KZ.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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                                                     egydiocoelho Trailblazer
     
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  • Dean3601
    Dean3601 Member Posts: 6 New User
     egydiocoelho said:
    What is the exact model of your notebook? Example AN515-51-75KZ.
    AN515-52
  • Have you checked if the edp cable is actually connected to the motherboard and the display?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Dean3601
    Dean3601 Member Posts: 6 New User
    Man I'm really not in the know about computers, I'm unsure about any wires 
  • Dean3601
    Dean3601 Member Posts: 6 New User
    Have you checked if the edp cable is actually connected to the motherboard and the display?
    Man I'm really not in the know about computers, I'm unsure about any wires 
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,349 Trailblazer
    edited January 2020
    Te sugiero que primero intentes restablecer la batería:

    I suggest you first try to reset the battery:

    Edited the thread to translate from Spanish to English
    Acer-Samuel

    https://youtu.be/NfhgnxUJoZo
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • Dean3601
    Dean3601 Member Posts: 6 New User
    Te sugiero que primero intentes restablecer la batería:
    https://youtu.be/NfhgnxUJoZo
    Yeah I've tried that 
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    edited January 2020
    It does sound like the cable to me. This is where the eDP cable connects to the Motherboard, you will have to remove the back of the laptop, watch video below. Please click Yes if this answers your question

    https://www.youtube.com/watch?v=_O59o7N1Et8&t=312s



    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • Dean3601
    Dean3601 Member Posts: 6 New User
    andylb said:
    It does sound like the cable to me. This is where the eDP cable connects to the Motherboard, you will have to remove the back of the laptop, watch video below. Please click Yes if this answers your question

    https://www.youtube.com/watch?v=_O59o7N1Et8&t=312s



    Thank you, I'll give it a try in the morning as it's 11:30 pm here and let you know of this helped 
  • andylb
    andylb ACE Posts: 3,827 Pathfinder
    edited January 2020
    Also check the seating at the other end of the cable too. Great, please let us know

    Please click YES if I answered your question

    I am not an ACER employee
    Thank you and have a blessed day  B)

    ★★ ACE Pathfinder 2019★★

  • hardyguns
    hardyguns Member Posts: 1 New User
    Dean3601 said:
    So I have an Acer nitro 5 and the hinges became lose and started to cause problems, I went to a laptop repair shop and the screen was replaced and it worked for a while, have the same issue again, went to a different shop was charger 200 and they done absolutely nothing, screen stays black, works fine with a hdmi but I think it might be the cable causing the problem because it started when I tilted the screen, also occasionally when I tilt the screen the laptop just powers off and I have to restart it. If anyone has any idea what's going on I'd really appreciate it. Thank you. 
    bro did you get it repaired again??? i think i have same edp cable problem. Thank You
  • @hardyguns What is the exact model? Example an515-55-58vh.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)