Acer One 10 - S1002-195X (N15P2)

JaydenNZ

Acer One 10 S1002-195X. Model: N15P2. Intel Atom Z3735F @1.33Ghz. 10.1inch Multi-touch LCD


I reset my Acer One 10 completely, by formatting the system partition, then installing Windows 10 cleanly from a USB.
After reset, the touch screen is not recognized by windows, speakers do not work, battery level is not indicated.
==> "No Pen or Touch input is available for this display" (System Info)
==> Battery icon does not show up in task bar. In taskbar icon settings, it is grayed out.

I have narrowed down the problem to:
In devices and printers. "DESKTOP-ULRTJD1" (Laptops name) - "Driver Error" and a yellow triangle.
==> Properties, Hardware:
6 of "Intel(R) Atom(TM) Processor I2C Controller" - "THis device is not working properly because WIndows cannot load the drivers required for this device. (Code 31)" , Yellow triangle
==> Properties of the Processor I2C Controller" - "The I/O device is configured incorrectly or the configuration parameters to the driver are incorrect.

I have tried:
Updating Windows
Uninstalling the driver and rebooting
Updating the driver (It gives a code 31 error)
Installing four drivers available for my N15P2 - Located at https://www.acer.com/ac/en/US/content/support-product/6142?b=1&pn=NT.G53SA.001

I cannot update the bios. When I run the firmware updater, it will not allow me to continue, because it cannot detect the AC adaptor, since windows cannot. The AC Adaptor is plugged in.

billsey

The one you are looking for is "Platform Drivers Installer", after it's up and working you can next install the wireless driver and everything else can be done online. Is there any chance you accidentally installed the 64bit version of Windows instead of 32?